Office of Fair Trading | Contact us | Search
Email link to this page Print this page Reduce font size Increase font size

Fact sheets

The CTTT has published a number of user-friendly fact sheets about our general processes and specific information relating to our Divisions

Fact sheet list

Description

View or download

What happens at the Tribunal?  

A general overview of the CTTT and its processes. PDF size: 300kb

Conciliation

Learn about the conciliation process used by the CTTT to help you resolve your dispute. PDF size: 192kb

Getting help

Dealing with a legal problem can be confusing and frustrating.  This fact sheet lists a wide range of services in NSW who can help you with your legal questions. PDF size: 395kb

Consumer credit - hardship variation

Understand what you need to do when you cannot make your repayments and you want to apply for a hardship variation of your credit contract. PDF size: 368kb

Home building claims or disputes under $30,000

This fact sheet sets out the CTTT's procedures for dealing with home building division applications involving amounts under $30,000 *

Home building division - conclaves

In home building matters where there are a number of complex technical issues in dispute, the CTTT may order that the parties' experts meet in a conclave.  This fact sheet explains was a conclave is and how it assists in the resolution of home building disputes. PDF size: 188kb

Making a complaint

This fact sheet provides an overview of the complaints handling process and can help you understand how to make a complaint. PDF size: 378kb

Online applications

This flowchart highlights the benefits of online application lodgement at the CTTT. PDF size: 176kb

Residential parks rent increase applications

This fact sheet sets out the CTTT's procedure for dealing with rent increase applications to assist residential park residents and owners. *

Social housing division

Learn about the CTTT's new Social housing division that commenced on 1 October 2008 *

Get a free copy of Adobe Acrobat Reader so you can access PDF versions of our information.


Email link to this page Print this page Reduce font size Increase font size