The CTTT is a place to help you sort out problems about shopping, renting, home building or renovating and other things.  The CTTT can make orders that things be fixed, money be paid back or renting problems be sorted out.  The CTTT is a place where you can get a fair go.

What kind of things does the CTTT deal with?

The CTTT can help you sort out problems like:

• rental bonds and tenancy
• store bought items or services
• home building, repairs or renovating
• purchase or repair of new or used cars
• strata and community schemes
• residential parks and retirement villages.

Is the CTTT the same as a court?

No, it is not like going to court as there are no lawyers, police or judges.  The CTTT is much more informal and encourages people to speak up for themselves.

You just tell the CTTT in your own words what the problem is.  Then the other side will give their story and the Tribunal Member decides what is fair. 

Where is the CTTT located?

CTTT Registry offices are located at Sydney, Hurstville, Parramatta, Penrith, Liverpool, Newcastle, Tamworth and Wollongong.  Contact the CTTT Registry on 1300 135 399.

The CTTT conducts at hearings at 75 venues across the State so it is unlikely you will need to travel far for a CTTT hearing.