Tenancy
Living in a rental property means that a tenant has entered into a ‘residential tenancy agreement’ with a landlord. The CTTT's Tenancy Division deals with disputes between landlords and tenants who have entered into such an agreement.
Agreements can be between private landlords and private tenants. The Residential Tenancies Act 2010 does not apply to hotels and motels, boarders and lodgers, protected tenancies, and commercial or retail tenancies.
Residential tenancy agreements between social housing providers and tenants are dealt with in the Social Housing Division.
Applications
To lodge an application in the Tenancy Division:
- Lodge your application online
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Collect an application form in person from any CTTT Registry or Fair Trading Centre.
After lodging your application with the CTTT, you can expect a first hearing within 3 weeks for matters concerning orders for termination, or within 4 weeks for all other matters.
Top of pageDisputes
Common disputes determined in this Division include:
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Termination of the residential tenancy agreement
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Rental bond
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Breaches of the agreement, for example rent arrears
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Rent increases
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Uncollected goods
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Recognising occupants as tenants.
Mortgagee repossessions
When a tenant is given notice to vacate by a mortgagee, they may apply to the CTTT to recover any rent paid in advance, or other fees and charges to occupy the premises paid during the notice period.
Learn more about mortgagee repossessions.
Jurisdictional limits
In the Tenancy Division, the CTTT has jurisdiction to determine applications up to $30,000 for rental bond matters and $15,000 in respect to any other matter.
Legislation
Residential Tenancies Act 2010
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