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Social housing

The CTTT's Social Housing Division was established on 1 October 2008. 

This Division deals with disputes that relate to social housing premises.  Social housing premises are where the landlord is one of the following:

  • NSW Land and Housing Corporation
  • Housing NSW
  • Office of Community Housing of the Department of Housing
  • Aboriginal Housing Office
  • an organisation registered with the Office of Community Housing, or under Part 5 of the Aboriginal Housing Act 1998.

The Residential Tenancies Act 1987 does not apply to hotels and motels, boarders and lodgers, protected tenancies, and commercial or retail tenancies.

Note:  Agreements between private landlords and private tenants are dealt with in the CTTT's Tenancy Division.

Applications

The CTTT can hear and determine applications from social housing landlords, tenants and occupants.  Lodge a social housing application online or download an application form.

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Disputes

The common types of social housing disputes are:

  • Termination of the social housing tenancy agreement
  • Breaches of the agreement, for example rent arrears
  • Water usage charges
  • Previous debts
  • Rent increases.

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Legislation

Residential Tenancies Act 1987
Landlord and Tenant (Rental Bond) Act 1977

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