Social housing
'Social housing' is a form of housing where the premises are owned or managed by a government authority or a community housing provider, and made available for rent to eligible persons.
Like private tenancies, all social housing tenancies are covered by the Residential Tenancies Act 2010 which also has additional provisions specific to social housing such as shared facilities charges and grounds for termination of social housing tenancy agreements.
The Social Housing Division deals with disputes that relate to social housing premises where the landlord is one of the following:
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NSW Land and Housing Corporation
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Housing NSW
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Community Housing Division of Housing NSW
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Aboriginal Housing Office
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an organisation registered by the Registrar of Community Housing under Part 9A of the Housing Act 2001 (NSW), or under Part 5 of the Aboriginal Housing Act 1998.
Applications
The CTTT can hear and determine applications from social housing landlords, tenants and occupants.
To lodge an application in the Social Housing Division you can:
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Lodge your application online
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Collect an application form in person from any CTTT Registry or Fair Trading Centre.
After lodging your application with the CTTT, you can expect a first hearing within 3 weeks for matters concerning orders for termination, or within 4 weeks for all other matters.
Top of pageDisputes
The common types of social housing disputes are:
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Termination of the social housing tenancy agreement
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Breaches of the agreement, for example rent arrears
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Shared facilities charges
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Payment of debts
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Repairs and maintenance
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Rents and rent increases.
Jurisdictional limits
In the Social Housing Division, the CTTT has jurisdiction to determine applications up to $30,000 for rental bond matters and $15,000 in respect to any other matter.
Legislation
Residential Tenancies Act 2010
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