Office of Fair Trading | Contact us | Search
Email link to this page Print this page Reduce font size Increase font size

Home building

‘Home building’ refers to any residential building work done by a building contractor or tradesperson.  This may include the construction of a new home, building of an extension to an existing home, the installation of a swimming pool or renovation of a bathroom.

Applications

The CTTT can hear and determine Home Building division applications lodged by home owners, traders and insurers.

Lodge a Home Building division application online or download an application form.

go topTop of page

Disputes

The Home Building division deals with disputes between consumers, trader and insurers concerning residential building work up to the value of $500,000.

Common types of home building disputes include:

  • Home owner's non-payment for building work
  • Building work not carried out as agreed in the contract
  • Defective building work
  • Insurance.

All Home Building disputes (except insurance disputes and certain other matters covered by the Chairperson's Directions - see below) must be referred in the first instance to the Office of Fair Trading.  The Home Building Act 1989 requires that parties participate in this process before an application can be accepted by the CTTT.  If you have been unsuccessful, then you should provide a copy of the letter from the Fair Trading Centre or a copy of any rectification order issued by an inspector.

go topTop of page

Legislation

Home Building Act 1989

go topTop of page

Scott Schedules

A Scott Schedule is a form which allows parties to itemise the defects which are the subject of a home building dispute.

Scott Schedule 1

This form is to be used when claiming for defective workmanship or materials.

Scott Schedule 2

This form is to be used when claiming extra work.

go topTop of page

Chairperson's Directions

The following Chairperson's Directions set out the procedures for the acceptance of claims and the procedures to be followed in home building disputes.  These directions assist a range of alternative dispute resolution mechanisms and limit undue delay in proceedings.

go topTop of page

Get a free copy of Adobe Acrobat Reader so you can access PDF versions of our information.


Email link to this page Print this page Reduce font size Increase font size