The majority of disputes dealt with in this division are consumer claims against a business concerning the supply of goods or services up to the value of $30,000.

This division also covers disputes concerning long-term casual occupants of a holiday park; pawnbrokers and second-hand dealers disputing a person's claim to suspected stolen goods; and conveyancing costs disputes.

Lodge a General division application online or download an application form.

Consumer Claims
The CTTT can hear and determine consumer claim applications from consumers only.

Holiday Parks (Long-term occupants)
The CTTT can hear and determine holiday parks applications from both park owners and occupants.

Pawnbrokers and second-hand dealers
The CTTT can hear and determine pawnbroker and second-hand dealer applications from the claimant or licensee.

Conveyancing
The CTTT can hear and determine conveyancing applications from both consumers and conveyancers.

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Consumer Claims
Consumer claims disputes span a wide range of issues and can be about any goods or services like a pair of shoes, expensive furnishing, using a dating service or engaging a home tutor.

Holiday Parks - Long-term occupants
When a person's holiday van is left in a caravan park and is used on weekends or regularly for holidays they may be considered long-term occupants. 

Pawnbrokers and second-hand dealers
Pawnbrokers and second-hand dealers lend money in exchange for goods as security.  If those goods are suspected of being stoken, the police may intervene and require the goods to be returned to their rightful owner.   Pawnbrokers and second-hand dealers may apply to the CTTT to dispute a person's claim to the goods.

Conveyancing
Conveyancing work is legal work carried out in connection with any transaction that creates, varies, transfers or extinguishes a legal or equitable interest in any real or personal property.  Disputes about costs payable in respect of conveyancing work may be determined by the CTTT.

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Consumer Claims Act 1988
Holiday Parks (Long-term Casual Occupation) Act 2002
Pawnbrokers and Second-hand Dealers Act 1996
Conveyancers Licensing Act 2003

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