Commercial Division

List of organisations that can provide advice and assistance with issues relating to disputes dealt with in the Commercial Division.

Australian Competition and Consumer Commission (ACCC)

Ensures that individuals and businesses comply with national consumer protection laws.  Also promotes competition and fair trade in the market place to benefit consumers, businesses and the community and regulates national infrastructure services.

Telephone: 1300 302 502
Website: www.accc.gov.au

Australian Consumer Law

Website with information about the Australian Consumer Law and its enforcement, and consumer policy in Australia.

Website: www.consumerlaw.gov.au

Australian Securities and Investments Commission (ASIC)

Ensures fair play in business, protects investors and consumers, prevents corporate crime and helps Australia’s business reputation.

Telephone: 1300 300 630
Website: www.asic.gov.au

Consumer Credit Legal Centre NSW

Offers free financial counselling, information, referral and legal advice to individual consumers in NSW on credit, debt and banking.   Also runs the Insurance Law Service giving free consumer advice on insurance matters.

Credit and Debt Hotline: 1800 808 488
Insurance Law Service: 1300 663 464
Website: www.cclcnsw.org.au

Legal Aid NSW

Provides free legal advice and representation to people across NSW.

Telephone advice: 1300 888 529
Website: www.legalaid.nsw.gov.au

NSW Fair Trading

Provides information and assistance on a range of consumer and trader issues.

General enquiries: 13 32 20
Language assistance: 13 14 50
TTY: 1300 723 404
Website: www.fairtrading.nsw.gov.au

Redfern Legal Centre

Provides a specialist credit and debt advice service.

Telephone: (02) 9698 7277
Website: www.rlc.org.au/our-services/credit-debt-advice.html