Commercial
The Commercial Division deals with disputes about Travel Compensation Fund decision appeals, commission fees charged by agents and some credit matters.
The CTTT also has jurisdiction on a transitional basis in relation to the maximum annual percentage rate for credit contracts and certain other matters under the former consumer credit legislation within the meaning of Schedule 3 of the Credit (Commonwealth Powers) Act 2010.
Important note about the Consumer Credit (NSW) CodeThe Consumer Credit (NSW) Code was replaced by the National Consumer Credit Protection Act 2009 on 1 July 2010. The Australian Securities and Investment Commission (ASIC) is now responsible for the regulation of consumer credit and finance broking. Any applications received under the Consumer Credit (NSW) Code will be returned to the applicant with information about ASIC and the external dispute resolution schemes for consumers. Find out more about the changes to consumer credit legislation. |
Applications
To lodge an application in the Commercial Division, download a Commercial Division application form (PDF size: 232kb)
Contact ASIC or the Consumer Credit Legal Centre if you are uncertain your application falls within the jurisdiction of the CTTT.
After lodging your application with the CTTT you can expect a first hearing within 6 weeks.
Top of pageDisputes
Common disputes determined in this Division include:
- Reduction or waiver of interest charges
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Determining reasonable agent commission and fees.
Legislation
Credit (Commonwealth Powers) Act 2010
Travel Agents Regulation 2011
Property, Stock and Business Agents Act 2002
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