Office of Fair Trading | Contact us | Search
Email link to this page Print this page Reduce font size Increase font size

Commercial

The Commercial division deals with six pieces of legislation primarily concerning credit matters, appeals against Travel Compensation Fund decisions and commission fees charged by agents.

The Consumer Credit (New South Wales) Act 1995 applies the Consumer Credit Code.  The Code was developed to standardise credit practice across Australia and is uniform in all states, with minor differences in Western Australia.  The Code defines the type of agreements that are categorised as credit contracts and regulates all credit providers as well as stores, solicitors, accountants and individuals who provide credit and charge interest.

Applications

The CTTT hears and determines applications from debtors, credit providers, consumers, mortgagors and lessees.  Download a Commercial division application form.

go topTop of page

Disputes

The common types of issues that arise in this division include:

  • Borrowers suffering hardship and unable to meet their payments
  • Reduced, rescheduled or recalculated payments or arrears
  • Postponement of enforcement action
  • Reduction or waive of interest charges
  • Determining reasonable agent commission and fees.

go topTop of page

Legislation

Consumer Credit Administration Act 1995
Consumer Credit (New South Wales) Act 1995
Credit Act 1984
Credit (Home Finance Contracts) Act 1984
Travel Agents Act 1986
Property, Stock and Business Agents Act 2002

go topTop of page


Email link to this page Print this page Reduce font size Increase font size