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Frequently asked questions - conciliation

Listed below are a selection of frequently asked questions about the CTTT's conciliation process.  This information is provided as a general guide only and should not be treated as legal advice or relied upon as such.

1. Do I have to go to conciliation?

Conciliation is a voluntary process.  However the CTTT is required by law to help both parties reach an agreement through conciliation before the hearing can take place.

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2. Who is involved in conciliation?

Generally, the people involved in the dispute are the only people to attend the conciliation session.  Other people involved may include an agent, advocate or interpreter.

At our larger hearing venues, conciliators are available to assist with conciliation discussions.

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3. What if I'm not happy with the agreement made in conciliation?

Before a conciliated agreement is made into a formal Tribunal order, the Tribunal Member will ask the parties to confirm that they freely entered into the agreement.  This will be your opportunity to tell the Tribunal Member that you no longer consent to the agreement.

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4. Can I have a support person with me during conciliation?

You will need to have the permission of the other person involved in the dispute for your support person to be with you during the conciliation.  If they do not give their permission your support person cannot sit in on your conciliation session.

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5. What if you feel threatened by the other person?

Contact the CTTT Registry before the hearing day and arrangements may be made for a special conciliation session.  Otherwise tell the Security Officer when you arrive at the hearing venue.

Find out more about security at hearing venues.


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