On Tuesday, 13 December 2011 the Minister for Fair Trading Anthony Roberts joined the CTTT's consultative forum members to launch the CTTT's new social media and e-resource initiative - A Guide to the CTTT.

View the A Guide to the CTTT e-resource.

The Guide provides a step-by-step overview of what happens at the CTTT. Topics covered include:

• What is the CTTT?
• How to apply
• What to do if you are the respondent
• How to prepare for a hearing
• Participating in conciliation
• What to expect in the hearing room
• Where to get help. 

Each section of the Guide has a companion short 2-minute 'YouTube' video clip.  The videos are available in English with captions and are also translated into 5 community languages - Arabic, Mandarin, Farsi, Dinka and Swahili.  View the full list of the A Guide to the CTTT videos.

The uploading of these videos to YouTube also represents the CTTT's first foray into social media.  Visit the official NSWCTTT YouTube channel.

The Guide is also available for download as a booklet in PDF format.  Download the A Guide to the CTTT booklet (PDF size 757kb). 

The below images are a selection of photographs from the launch of the A Guide to the CTTT e-resource.

Fair Trading Minister Anthony Roberts launching 'A Guide to the CTTT'.

CTTT Chairperson Kay Ransome with consultative forum members during the launch.

CTTT Chairperson Kay Ransome and Fair Trading Minister Anthony Roberts.

CTTT's Communication & Education Team (Olivia Chan, Catherine Willis and Enaam Massih) with Fair Trading Minister Anthony Roberts.

From left: CTTT Deputy Chairperson Garry Wilson, Louise Meek (Eegenda), CTTT Chairperson Kay Ransome, Fair Trading Minister Anthony Roberts and Norman Neeson (Eegenda).

Fair Trading Minister Anthony Roberts and CTTT Chairperson Kay Ransome with the Tribunal's consultative forum members.